Hellux Media

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Privacy Policy
Terms & Conditions
About us

Hellux Media

Hellux MediaHellux MediaHellux Media
Home
Privacy Policy
Terms & Conditions
About us
More
  • Home
  • Privacy Policy
  • Terms & Conditions
  • About us

  • Home
  • Privacy Policy
  • Terms & Conditions
  • About us

Privacy Policy

 

Welcome to Hellux Media. We value your trust and are committed to protecting your privacy and safeguarding the personal and business information you share with us. This Privacy Policy explains how Hellux Media ("Company," "we," "our," or "us") collects, uses, stores, processes, and protects your information when you visit our website, communicate with us, or use any of our services.

By accessing or using our website or any services offered by Hellux Media, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue using our website and services immediately.


1. About Hellux Media

Hellux Media is a full-service digital marketing and branding agency based in Mumbai, India, dedicated to helping businesses, startups, creators, and enterprises grow through innovative digital solutions.

Our core services include:

  • Influencer Marketing 
  • Performance Marketing 
  • SEO Services 
  • Social Media Marketing 
  • Brand Strategy & Identity 
  • Website Development 
  • Lead Generation 
  • Creative Design & Video Production 
  • Content Marketing 
  • Digital Business Consulting 

Our objective is to deliver measurable growth while maintaining transparency, professionalism, and long-term client relationships.


2. Data Controller Information

Hellux Media acts as the Data Controller for all personal information collected through our website and services.


Contact Details

Hellux Media

📍 Mumbai, India

📧 info@helluxmedia.com


 

3. Information We Collect

To provide high-quality services and continuously improve our customer experience, we may collect different categories of information.


A. Information You Voluntarily Provide

When you contact us, request a quotation, purchase services, subscribe to updates, or communicate with our team, you may provide information including but not limited to:

  • Full Name 
  • Email Address 
  • Phone Number 
  • Company or Business Name 
  • Project Requirements 
  • Marketing Objectives 
  • Billing Information 
  • Social Media Profiles 
  • Website Information 
  • Documents or Creative Assets 
  • Any additional information voluntarily shared with us 

Providing this information is voluntary; however, certain services may not be available without the required information.


B. Information Collected Automatically

Whenever you visit our website, certain information may automatically be collected, including:

  • IP Address 
  • Browser Type 
  • Browser Version 
  • Device Information 
  • Operating System 
  • Approximate Geographic Location 
  • Date & Time of Visit 
  • Pages Visited 
  • Website Navigation Behavior 
  • Referral Sources 
  • Session Duration 
  • Clickstream Data 
  • Device Identifiers 

This information helps us understand visitor behavior, improve website functionality, enhance security, and optimize user experience.


C. Cookies & Similar Technologies

Hellux Media may use various technologies including:

  • Cookies 
  • Session Cookies 
  • Web Beacons 
  • Tracking Pixels 
  • Analytics Scripts 

These technologies help us:

  • Improve website functionality 
  • Remember user preferences 
  • Analyze visitor behavior 
  • Measure advertising effectiveness 
  • Enhance overall website performance 

Users may disable cookies through their browser settings. Please note that certain website features may not function properly if cookies are disabled.


 

4. How We Use Your Information

The information collected by Hellux Media is used solely for legitimate business purposes.

We may use your information to:

Service Delivery

  • Provide requested services 
  • Execute marketing campaigns 
  • Manage client projects 
  • Deliver reports and analytics 
  • Respond to inquiries 

Customer Support

  • Resolve issues 
  • Provide technical assistance 
  • Improve customer satisfaction 

Business Operations

  • Maintain internal records 
  • Process invoices and payments 
  • Improve operational efficiency 

Website Optimization

  • Improve website speed 
  • Monitor website performance 
  • Enhance security 
  • Identify technical problems 

Marketing Communications

Subject to applicable laws, we may send:

  • Service updates 
  • Company announcements 
  • Promotional offers 
  • Industry insights 
  • Marketing newsletters 

You may unsubscribe from promotional communications at any time.


Legal Compliance

We may use your information to:

  • Prevent fraud 
  • Detect unauthorized activity 
  • Comply with legal obligations 
  • Enforce agreements 
  • Protect our rights and interests 

5. Legal Basis for Processing

Where applicable under international privacy laws (including GDPR), Hellux Media processes personal information based on:

  • User Consent 
  • Performance of a Contract 
  • Legitimate Business Interests 
  • Legal Obligations

 

6. Sharing & Disclosure of Information

Hellux Media respects your privacy.

We do not sell, rent, or trade personal information to third parties.

Information may only be shared under the following circumstances:


A. Trusted Service Providers

We may work with reliable third-party providers such as:

  • Cloud Hosting Providers 
  • Payment Gateways 
  • CRM Platforms 
  • Analytics Services 
  • Email Service Providers 
  • Communication Platforms 

These providers receive only the information necessary to perform their services and are contractually obligated to protect your information.


B. Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws 
  • Respond to lawful government requests 
  • Enforce legal rights 
  • Prevent fraud or illegal activities 
  • Protect users, employees, or the public 

C. Business Transfers

If Hellux Media undergoes:

  • Merger 
  • Acquisition 
  • Business restructuring 
  • Asset transfer 

your information may be transferred as part of that transaction while maintaining appropriate privacy protections.


7. Data Security

Protecting your information is one of our highest priorities.

We implement industry-standard security measures including:

  • SSL/HTTPS Encryption 
  • Secure Data Storage 
  • Firewall Protection 
  • Access Controls 
  • Password-Protected Systems 
  • Routine Security Audits 
  • Malware Monitoring 
  • Internal Data Protection Procedures 

Although we take commercially reasonable measures, no internet-based transmission or electronic storage system can guarantee absolute security.


 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver requested services 
  • Fulfill contractual obligations 
  • Meet legal requirements 
  • Resolve disputes 
  • Maintain legitimate business records 

Once retention is no longer necessary, information is securely deleted, destroyed, or anonymized.


9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information 
  • Correct inaccurate data 
  • Request deletion of your information 
  • Withdraw previously given consent 
  • Restrict processing 
  • Object to certain processing activities 
  • Request a copy of your data (Data Portability) 

To exercise these rights, please contact us at:

📧 info@helluxmedia.com

We will respond within the timeframe required by applicable laws.


10. Third-Party Websites

Our website may contain links to external websites or third-party services.

Hellux Media does not control or assume responsibility for the privacy practices, policies, or content of those websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.


11. Children's Privacy

Our services are intended for individuals who are 13 years of age or older.

We do not knowingly collect personal information from children under 13 years of age.

If such information is discovered, it will be promptly deleted from our systems.


12. International Data Transfers

Your information may be stored, processed, or transferred to servers located outside your country of residence.

By using our website or services, you consent to such transfers, provided appropriate safeguards are maintained.


13. Changes to This Privacy Policy

Hellux Media reserves the right to modify, update, or replace this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this page.

We encourage users to review this Privacy Policy periodically to remain informed about how their information is protected.


 

14. Contact Information

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

Hellux Media

📍 Mumbai, India

📧 info@helluxmedia.com

Copyright © 2026 Hellux Media - All Rights Reserved.

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